Owned by
Chaport
Chaport
Year founded
2014
2014
HQ Location
Alhambra CA, United States
Alhambra CA, United States
Website
chaport.com
chaport.com
LinkedIn
X (Twitter)
Chaport versus HybridChat
Compare Features, Integrations, Plugins, and Prices
Chaport Details
HybridChat Details
Owned by
HybridChat
HybridChat
Year founded
2016
2016
HQ Location
Bengalore, India
Bengalore, India
Website
hybrid.chat
hybrid.chat
What is Chaport?
Founded in 2014, US-based Chaport has since become a live chat provider with a range of options and features to enhance customer support. They have set out to make communication with customers as easy and enjoyable as chatting with friends. By prioritizing user experience, Chaport seeks to enhance customer satisfaction and build stronger relationships between businesses and their customers.
The Chaport chatwidget determines the language of a visitor and automatically switches to their native language. Chaport currently supports 35 languages.
What is HybridChat?
Hybrid.chat is a No-code / Low code conversational AI tool to build:
- Smart NLP-based chatbots.
- Omnichannel shared inbox (WhatsApp, Facebook, Live Chat, voice, Slack, Mattermost, etc )
- Automation workflows
- E-commerce order management bots
Hybrid.chat is one of the providers that integrate with Slack. Find out more about their pros and cons in our Slack Live Chat Apps article .
Chaport Agent Tools
HybridChat Agent Tools
Agent Tools
Chaport
HybridChat
AI Assisted Flow
Audio Notifications
Canned Replies
Chat Transcripts
Chat Transfer
Customer Satisfaction Report
Customer Satisfaction Survey
File Sharing
Internal Notes
Meeting Scheduling
Notifications Audio
Notifications Visual
Search
Ticketing
Visitor Ban
Visitor Typing Preview
Visual Notifications
Chaport Pre-chat Options
HybridChat Pre-chat Options
Pre-chat Options
Chaport
HybridChat
Canned Replies
Custom Greeting
Knowledgebase
Offline Form
Operation Hours Schedule
Pre Chat Form
Widget Customization
Chaport
HybridChat
Avatar / Profile Picture / Logo
Colors
Display Name and Title
Notification Settings
Remove -Powered by-
Tagline / Description
Widget Position
3rd Party Platforms
Chaport
HybridChat
Webhooks
Zapier
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