Owned by
Chaport
Chaport
Year founded
2014
2014
HQ Location
Alhambra CA, United States
Alhambra CA, United States
Website
chaport.com
chaport.com
LinkedIn
X (Twitter)
Chaport versus Gosquared
Compare Features, Integrations, Plugins, and Prices
Chaport Details
Gosquared Details
Owned by
Go Squared Ltd.
Go Squared Ltd.
Year founded
2006
2006
HQ Location
London, United Kingdom
London, United Kingdom
Website
gosquared.com
gosquared.com
No data available
No data available
What is Chaport?
Founded in 2014, US-based Chaport has since become a live chat provider with a range of options and features to enhance customer support. They have set out to make communication with customers as easy and enjoyable as chatting with friends. By prioritizing user experience, Chaport seeks to enhance customer satisfaction and build stronger relationships between businesses and their customers.
The Chaport chatwidget determines the language of a visitor and automatically switches to their native language. Chaport currently supports 35 languages.
What is Gosquared?
Started in 2006, the British GoSquared defines itself as a provider of growth software for subscription businesses. Their services consist of customer engagement, live chat, and web analytics.
GoSquared live chat has integrations with platforms like WordPress, Zapier, and Zendesk. It offers the possibility to import customer data from a.o. Intercom and Salesforce. The number of available features for live chat is relatively limited.
Chaport Agent Tools
Gosquared Agent Tools
Agent Tools
Chaport
Gosquared
Audio Notifications
Canned Replies
Chat History
Chat Transcripts
Chat Transfer
Customer Satisfaction Report
Customer Satisfaction Survey
File Sharing
Internal Notes
Language Detection
Notifications Audio
Notifications Visual
Search
Team Inbox
Visitor Ban
Visitor Information
Visitor Typing Preview
Visual Notifications
Chaport Pre-chat Options
Gosquared Pre-chat Options
Pre-chat Options
Chaport
Gosquared
Custom Greeting
Knowledgebase
Offline Form
Operation Hours Schedule
Pre Chat Form
Chaport Widget Customization
Gosquared Widget Customization
Widget Customization
Chaport
Gosquared
Colors
Notification Settings
Widget Animation
Widget Position
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