Owned by
Chaport
Chaport
Year founded
2014
2014
HQ Location
Alhambra CA, United States
Alhambra CA, United States
Website
chaport.com
chaport.com
LinkedIn
X (Twitter)
Chaport versus Crisp
Compare Features, Integrations, Plugins, and Prices
Chaport Details
Crisp Details
Owned by
Crisp IM
Crisp IM
Year founded
2017
2017
HQ Location
Nantes, France
Nantes, France
Website
crisp.chat
crisp.chat
What is Chaport?
Founded in 2014, US-based Chaport has since become a live chat provider with a range of options and features to enhance customer support. They have set out to make communication with customers as easy and enjoyable as chatting with friends. By prioritizing user experience, Chaport seeks to enhance customer satisfaction and build stronger relationships between businesses and their customers.
The Chaport chatwidget determines the language of a visitor and automatically switches to their native language. Chaport currently supports 35 languages.
What is Crisp?
The French Crisp Chat offers everything you might need starting out with live chat for your website or business.
They have integrated a CRM as well as a knowledge base that’s included in their chatwidget. Adding features and chatbots is easy through their user-friendly dashboard.
Crisp also integrates with Slack. We checked out a number of Slack Live Chat Providers that you might find useful.
Chaport Agent Tools
Crisp Agent Tools
Agent Tools
Chaport
Crisp
Audio Messages
Audio Notifications
Canned Replies
Chat History
Chat Rating
Chat Transcripts
Chat Transfer
Co-browsing
Customer Satisfaction Report
Customer Satisfaction Survey
Email Forwarding
File Sharing
Internal Messaging
Internal Notes
Keyboard Shortcuts
Notifications Audio
Notifications Visual
Real Time Translation
Reminders
Search
Team Inbox
Ticketing
Typing Indicator
Visitor Ban
Visitor Geo IP Tracking
Visitor Information
Visitor Page Tracking
Visitor Typing Preview
Visual Notifications
Pre-chat Options
Chaport
Crisp
Agent Status
Automated Custom Greeting
Canned Replies
Conversation Routing
Custom Greeting
Email Capture
FAQ
Knowledgebase
Offline Form
Operation Hours Schedule
Pop Out Window
Pre Chat Form
Product Cards
Triggers
Chaport Widget Customization
Widget Customization
Chaport
Crisp
Avatar / Profile Picture / Logo
Colors
Notification Settings
Remove -Powered by-
Widget Behaviour
Widget Mobile
Widget Position
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