Owned by
AcornChat
AcornChat
Year founded
2022
2022
HQ Location
Hamilton County IN, United States
Hamilton County IN, United States
Website
acornchat.com
acornchat.com
LinkedIn
X (Twitter)
AcornChat versus Formilla
Compare Features, Integrations, Plugins, and Prices
AcornChat Details
Formilla Details
Owned by
Formilla
Formilla
Year founded
2012
2012
HQ Location
San Diego CA, United States
San Diego CA, United States
Website
formilla.com
formilla.com
No data available
No data available
AcornChat Notable Customers
What is AcornChat?
AcornChat is a dedicated Live Chat integration for Slack. It is intended for companies with fewer than 15 employees. AcornChat does not have its own dashboard, all conversations are managed in your Slack workspace. If you are already a Slack power user this might be a perfect fit for you.
The app is straightforward and has one other functionality than routing all messages through Slack; you can enable the email capture function when you are not online to answer any incoming queries. Set up the chat widget and create a dedicated channel or select an existing one in Slack. A new thread is created for each visitor that contacts you, providing a clear overview.
Read more about the pros and cons of Acorn Chat in our analysis of the best live chats with Slack integration of 2023.
What is Formilla?
Formilla has been in business since 2012, mainly focusing on live chat and marketing automation. They also offer Managed Live Chat, which you can use to back up or outsource your customer service and let Formilla handle your chats with their highly-trained live chat agents.
Their live chat integrates with WordPress, Weebly, Shopify, Wix, Joomla, and more. It includes features like AI and custom chatbots, language support, and custom branding.
AcornChat Agent Tools
Agent Tools
AcornChat
Formilla
Canned Replies
Chat History
Chat Transcripts
Chat Transfer
File Sharing
Visitor Information
Visitor Page Tracking
AcornChat Pre-chat Options
Formilla Pre-chat Options
Pre-chat Options
AcornChat
Formilla
Automated Custom Greeting
Email Capture
Operation Hours Schedule
Pre Chat Form
Triggers
AcornChat Widget Customization
Widget Customization
AcornChat
Formilla
Avatar / Profile Picture / Logo
Colors
Display Name and Title
Fonts
Remove -Powered by-
Widget CSS Editing
Widget Icon
Widget Position
3rd Party Platforms
AcornChat
Formilla
Slack
Zapier
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