Owned by
AcornChat
AcornChat
Year founded
2022
2022
HQ Location
Hamilton County IN, United States
Hamilton County IN, United States
Website
acornchat.com
acornchat.com
LinkedIn
X (Twitter)
AcornChat versus Crisp
Compare Features, Integrations, Plugins, and Prices
AcornChat Details
Crisp Details
Owned by
Crisp IM
Crisp IM
Year founded
2017
2017
HQ Location
Nantes, France
Nantes, France
Website
crisp.chat
crisp.chat
AcornChat Notable Customers
What is AcornChat?
AcornChat is a dedicated Live Chat integration for Slack. It is intended for companies with fewer than 15 employees. AcornChat does not have its own dashboard, all conversations are managed in your Slack workspace. If you are already a Slack power user this might be a perfect fit for you.
The app is straightforward and has one other functionality than routing all messages through Slack; you can enable the email capture function when you are not online to answer any incoming queries. Set up the chat widget and create a dedicated channel or select an existing one in Slack. A new thread is created for each visitor that contacts you, providing a clear overview.
Read more about the pros and cons of Acorn Chat in our analysis of the best live chats with Slack integration of 2023.
What is Crisp?
The French Crisp Chat offers everything you might need starting out with live chat for your website or business.
They have integrated a CRM as well as a knowledge base that’s included in their chatwidget. Adding features and chatbots is easy through their user-friendly dashboard.
Crisp also integrates with Slack. We checked out a number of Slack Live Chat Providers that you might find useful.
AcornChat Agent Tools
Crisp Agent Tools
Agent Tools
AcornChat
Crisp
Audio Messages
Canned Replies
Chat History
Chat Rating
Chat Transcripts
Co-browsing
Customer Satisfaction Survey
Email Forwarding
File Sharing
Internal Messaging
Internal Notes
Keyboard Shortcuts
Real Time Translation
Reminders
Search
Team Inbox
Ticketing
Typing Indicator
Visitor Ban
Visitor Geo IP Tracking
Visitor Information
Visitor Page Tracking
Visitor Typing Preview
Pre-chat Options
AcornChat
Crisp
Agent Status
Automated Custom Greeting
Canned Replies
Conversation Routing
Custom Greeting
Email Capture
FAQ
Knowledgebase
Operation Hours Schedule
Pop Out Window
Pre Chat Form
Product Cards
Triggers
AcornChat Widget Customization
Widget Customization
AcornChat
Crisp
Avatar / Profile Picture / Logo
Colors
Notification Settings
Remove -Powered by-
Widget Behaviour
Widget Icon
Widget Mobile
Widget Position
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