Owned by
3CX
3CX
Year founded
2005
2005
HQ Location
Egkomi, Cyprus
Egkomi, Cyprus
Website
3cx.com
3cx.com
3CX versus MisterChat
Compare Features, Integrations, Plugins, and Prices
3CX Details
MisterChat Details
Owned by
MisterChat BV
MisterChat BV
Year founded
2020
2020
HQ Location
Rotterdam, Netherlands
Rotterdam, Netherlands
Website
misterchat.nu
misterchat.nu
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What is 3CX?
3CX is the developer of an open-standards communications solution that innovates business connectivity and collaboration, replacing proprietary PBXs. The award-winning software enables companies of all sizes to cut telco costs, boost employee productivity, and enhance the customer experience.
With integrated video conferencing, apps for Android and iOS, website live chat, SMS, and WhatsApp Messaging Integration, 3CX offers companies a complete communications package out of the box.
More than 600,000 customers worldwide use 3CX. Maintaining its global presence, 3CX has offices in the United States, United Kingdom, Germany, South Africa, Russia, and Australia.
What is MisterChat?
MisterChat is a Dutch Managed live chat provider. They believe customers want instant and direct communication and see themselves as the answer for busy entrepreneurs. MisterChat allows business to outsource their live chat and give their customers the ultimate experience.
MisterChat specializes in the Dutch market but also offers English services. Their multilingual chat masters provide around-the-clock customer service. MisterChat focuses on real human connections to improve support.
3CX Agent Tools
MisterChat Agent Tools
Agent Tools
3CX
MisterChat
AI Assisted Flow
Channel Switching
Chat History
Chat Rating
Chat Status
Chat Transcripts
Chat Transfer
Customer Satisfaction Report
Customer Satisfaction Survey
File Sharing
Internal Knowledgebase
Internal Notes
Mark as Spam
Notifications Audio
Notifications Visual
Search
Tags
Ticketing
Visitor Ban
Visitor Information
Visitor Page Tracking
Visitor Typing Preview
MisterChat Pre-chat Options
Pre-chat Options
3CX
MisterChat
Agent Status
Automated Custom Greeting
Custom Greeting
Email Capture
Inactivity Message
Offline Form
Operation Hours Schedule
Pre Chat Form
Widget Customization
3CX
MisterChat
Avatar / Profile Picture / Logo
Chatbox Size
Colors
Display Name and Title
Fonts
Visitor Receive Chat Transcript
Widget Animation
Widget Behaviour
Widget CSS Editing
Widget Position
Widget Size and Shape
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