Owned by
3CX
3CX
Year founded
2005
2005
HQ Location
Egkomi, Cyprus
Egkomi, Cyprus
Website
3cx.com
3cx.com
3CX versus Gosquared
Compare Features, Integrations, Plugins, and Prices
3CX Details
Gosquared Details
Owned by
Go Squared Ltd.
Go Squared Ltd.
Year founded
2006
2006
HQ Location
London, United Kingdom
London, United Kingdom
Website
gosquared.com
gosquared.com
No data available
No data available
What is 3CX?
3CX is the developer of an open-standards communications solution that innovates business connectivity and collaboration, replacing proprietary PBXs. The award-winning software enables companies of all sizes to cut telco costs, boost employee productivity, and enhance the customer experience.
With integrated video conferencing, apps for Android and iOS, website live chat, SMS, and WhatsApp Messaging Integration, 3CX offers companies a complete communications package out of the box.
More than 600,000 customers worldwide use 3CX. Maintaining its global presence, 3CX has offices in the United States, United Kingdom, Germany, South Africa, Russia, and Australia.
What is Gosquared?
Started in 2006, the British GoSquared defines itself as a provider of growth software for subscription businesses. Their services consist of customer engagement, live chat, and web analytics.
GoSquared live chat has integrations with platforms like WordPress, Zapier, and Zendesk. It offers the possibility to import customer data from a.o. Intercom and Salesforce. The number of available features for live chat is relatively limited.
Agent Tools
3CX
Gosquared
Channel Switching
Chat History
Chat Status
Chat Transcripts
Chat Transfer
File Sharing
Internal Notes
Language Detection
Search
Team Inbox
Ticketing
Visitor Ban
Visitor Information
Gosquared Pre-chat Options
Pre-chat Options
3CX
Gosquared
Agent Status
Custom Greeting
Email Capture
Inactivity Message
Knowledgebase
Offline Form
Operation Hours Schedule
Pre Chat Form
3CX Widget Customization
Gosquared Widget Customization
Widget Customization
3CX
Gosquared
Avatar / Profile Picture / Logo
Colors
Display Name and Title
Widget Animation
Widget Size and Shape
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